Frequent, honest
answers.

Getting started

How do I get started with Herd Manager?+

Click Get Started in the top navigation, create your account with your email, enter your farm details (name, location, herd size), and you're in. The platform guides you through adding your first animals and setting up your farm profile. The whole process takes under 10 minutes.

Do I need to install anything?+

No installation required. Herd Manager is a web-based platform that runs in any modern browser — Chrome, Firefox, Safari, Edge. Open your browser, log in, and you're ready. It also works on any mobile phone without installing an app.

How long does it take to set up my farm?+

Basic setup — adding your sheds, pens, and first animals — takes a few hours for most farms. For farms with large existing records, we offer Excel bulk import so you can upload your current animal list at once. Professional and Enterprise subscribers also get hands-on onboarding from our team.

Can I import my existing farm records?+

Yes. Herd Manager supports Excel bulk import for milk records and animal data. If you have records in a spreadsheet or another system, contact our team and we'll help you migrate your data so you don't have to start from scratch.

Features

What modules does Herd Manager include?+

Herd Manager is a single platform covering every aspect of a modern dairy operation:

• Milk production — daily recording, lactation curves, chiller management
• Health tracking — events, vaccinations, shed & pen management
• Breeding & reproduction — heat detection, AI, pregnancy, calving
• Stock management — feed, medicine, semen inventory
• Farm accounts — income, expenses, customer milk ledger
• Feed formulation — AI-powered ration builder
• Reports & analytics — activity, health, financial reports
• AI farm assistant — ask your farm anything
• Embryo technology — full ET workflow for advanced operations

How does heat detection and breeding work?+

You record heat observations and AI (artificial insemination) events for each animal. The system automatically calculates expected pregnancy confirmation dates, monitors pregnancy status, and alerts you to upcoming calvings. It tracks full breeding history for each cow including insemination dates, bull/semen used, and conception rates.

How does milk recording work?+

Record milk production for the whole herd in a single table view — enter morning and evening yields for each animal. The system automatically calculates daily totals, generates lactation curves, tracks production trends, and produces reports. You can also import milk data from Excel for farms with existing digital records.

What does the AI Farm Assistant do?+

The AI Farm Assistant has full access to your farm data. Ask in plain language — "Which cows are due for vaccination?", "What is my best performing cow this month?", "Suggest a ration for high-producing cows" — and it responds with intelligent, data-driven answers specific to your farm.

Can I export my data and reports?+

Yes. Most reports export to Excel or PDF directly from the platform — milk production, health activity, financial summaries, breeding records, stock ledgers. Your data is always yours to download.

What is the Embryo Technology module?+

The ET module is designed for advanced breeding operations and farms offering embryo transfer services. It covers the full ET workflow: donor and recipient management, OPU sessions, embryo lab records, embryo inventory, transfer records, ET pregnancy monitoring, ET calving, and client billing.

Data & security

Who owns my farm data?+

You do. Your farm data belongs to you at all times. We never sell, share, or use your data for any purpose other than running the platform for you. You can request a full export any time.

Is my data backed up?+

Yes. Your data is automatically backed up on our servers. In the unlikely event of a system issue, we can restore your data. We recommend also regularly exporting key reports to Excel as an additional personal backup.

What happens to my data if I cancel?+

Your data remains accessible for 30 days after cancellation so you can export everything you need. After that, your data is securely deleted from our servers. We notify you before deletion so you have time to download your records.

Can multiple people access my farm account?+

Yes. Contact our team to discuss multi-user access. We can configure your account so that farm workers, veterinarians, and managers each have appropriate access. Enterprise plans include full user management capabilities.

Mobile & access

Is there a mobile app?+

Yes. Herd Manager is fully responsive and works on any mobile browser without installing anything. A dedicated native mobile app is also available — contact us for access details. The mobile version supports all core features including milk recording, health events, and the AI assistant.

Can I use it in the barn on my phone?+

Absolutely. The platform is designed for use in the field. The milk recording interface is especially optimised for quick mobile entry — you can record yields for the whole herd while walking through the barn. The screen layout adapts automatically to small screens.

Support

How do I get support?+

You can reach us through:

• WhatsApp: +92 339 111 0024 (fastest response)
• Email: herdmanagers@gmail.com

Our team is based in Pakistan and responds during business hours (Mon–Sat, 9am–6pm PKT).

Is training available?+

Yes. Professional and Enterprise subscribers receive onboarding training with our team. We walk you and your farm staff through every feature relevant to your operation. For basic users, our support team is available on WhatsApp to answer any how-to question.